Customer Satisfaction Survey

Please evaluate the following questions according to your satisfaction.
(1 is the worst, 5 is the best.)

TECHNICAL SUPPORT SERVICES

Are you satisfied with the approach and attitude of our technical staff?
Can you easily reach our technical personnel?
Are you satisfied with the problem solving skills of our technical staff?
In case of failure / problem, do our technical personnel respond quickly to your satisfaction?
Does the time it takes to resolve your problem remain within the time period you set?

QUALITY / HSE SERVICE

How do you evaluate the quality policy and management?
How do you evaluate our ability to meet specification, standard requirements and the desired feature?
How do you evaluate the HSE policy and management?
How do you evaluate our environmental awareness and sensitivity?
How do you find the visibility and competence of the quality and HSE team on the field?

GENERAL EVALUATION

How do you evaluate our price policy?
How do you evaluate our infrastructure?
How do you evaluate our service quality?
Are you satisfied with the variety of services offered to you?
Do you recommend working with Fener Mekanik?

If you share your complaints and suggestions with us so that we can serve you better, we would be pleased.

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